Shipping policy

COD (Cash on Delivery) Shipping Policy for Pakistan Online Store

At shoprite we are pleased to offer Cash on Delivery (COD) as a convenient payment option for our customers in Pakistan. We understand the importance of flexibility and ease of payment, and COD allows you to pay for your order in cash at the time of delivery. To ensure a smooth COD experience, please review our COD shipping policy outlined below:

  1. Eligibility:

    • COD is available for orders within Pakistan only.
    • Certain locations may have restrictions or limitations for COD. Please check the availability during the checkout process.
  2. Order Confirmation:

    • Once you place an order with COD, you will receive an order confirmation email or notification.
    • Please ensure that your contact details, including your name, address, and phone number, are accurate and up to date.
  3. Cash Payment at Delivery:

    • When your order is out for delivery, our courier partner will contact you to arrange a suitable delivery time.
    • Please ensure you have the exact cash amount ready to pay at the time of delivery. Our delivery personnel will not carry change.
    • We accept Pakistani Rupees (PKR) only.
  4. Confirmation of Delivery:

    • Upon receiving your payment, our delivery personnel will provide you with a receipt or invoice.
    • We recommend checking your order and ensuring that all items are in good condition before accepting the delivery.
    • Once you have confirmed the delivery and made the payment, the order is considered complete.
  5. Returns and Exchanges:

    • For returns or exchanges, please refer to our Return Policy for detailed instructions.
    • If you wish to return or exchange a COD order, we will refund the amount via bank transfer or provide store credits for future purchases.
  6. Order Cancellation:

    • If you wish to cancel a COD order, please contact our customer support as soon as possible. Once the order is out for delivery, cancellation may not be possible.

We strive to provide a smooth and reliable COD experience for our customers in Pakistan. If you have any questions or concerns regarding our COD shipping policy or need assistance with your order, please reach out to our customer support team. Your satisfaction is our top priority.

Note: shoprite reserves the right to modify or update the COD shipping policy at any time. Please review the policy periodically for any changes.